Sales Policy
Effective Date: April 9, 2025
At AEROALITECH, we are committed to providing innovative aviation technology solutions to enhance the efficiency, safety, and performance of the aerospace industry. Our Sales Policy outlines the terms and conditions that govern the sale of our products and services. By purchasing from AEROALITECH, you agree to abide by the terms set forth in this policy.
1. Product Availability
All products and services listed on our website are subject to availability. In the event that a product is out of stock or unavailable, we will notify you promptly and may offer alternative products or a full refund.
2. Pricing
Prices for our products and services are listed in U.S. dollars and may be subject to change without notice. The price at the time of purchase will be the price charged for the product or service. All applicable taxes, shipping, and handling fees will be added to your order total at checkout.
3. Order Confirmation
After placing an order, you will receive an order confirmation via email. This confirmation will include a summary of the products or services you have purchased, along with any applicable taxes, fees, and shipping details. Please review this confirmation carefully and notify us of any discrepancies.
4. Payment Methods
We accept various payment methods, including major credit cards, debit cards, and other secure payment options. Payment will be processed at the time of purchase. By submitting an order, you authorize AEROALITECH to charge the payment method you provided for the total amount of the order.
5. Shipping and Delivery
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Shipping Methods: We offer various shipping options depending on the destination. Delivery times may vary based on the location and shipping method selected.
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Shipping Costs: Shipping charges are calculated during checkout and are based on the destination and weight of the order.
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Delivery Times: Delivery times are estimates and may vary due to factors such as weather conditions, shipping carrier delays, or other unforeseen circumstances. AEROALITECH is not responsible for delays caused by the shipping carrier.
6. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information regarding the return and refund process.
7. Order Cancellations
If you wish to cancel an order, please contact our customer service team as soon as possible at info@aeroalitech.com. Cancellations can only be processed if the order has not yet been shipped. Once an order is shipped, it cannot be canceled, and you must follow the return process if applicable.
8. Custom Orders and Services
For custom orders or services, a detailed agreement will be provided outlining the scope, timeline, and pricing. Custom orders are non-refundable once the production process has begun.
9. Product Warranty
AEROALITECH provides warranties for certain products. Specific terms and conditions of warranties are outlined in the product documentation provided with your purchase. Warranty coverage may include repairs, replacements, or refunds depending on the nature of the defect.
10. Limitation of Liability
AEROALITECH’s liability for any product sold is limited to the purchase price paid for the product. We are not liable for any indirect, special, incidental, or consequential damages, including but not limited to lost profits, arising from the use or inability to use our products or services.
11. Sales Tax
Sales tax will be applied to orders where required by law. The applicable tax rate will be determined based on the shipping address provided during checkout.
12. International Orders
For international orders, additional fees, including customs duties, taxes, and shipping charges, may apply. These fees are the responsibility of the customer and will not be refunded by AEROALITECH.
13. Privacy
Your personal information will be handled in accordance with our Privacy Policy. By making a purchase, you consent to the collection and use of your information as described in that policy.
14. Contact Us
If you have any questions or need assistance regarding our Sales Policy, please contact us:
AEROALITECH
853 Kenison Rd,
Salina, Kansas (KS), 67401
Phone: (785) 452-9456
Email: info@aeroalitech.com
Website: https://aeroalitech.com